Ring Doorbell Installation Guy
The #1 Ring Installation Company In Orange County California
Scheduling Policy
Policy Overview
Here’s everything you need to know about how I schedule your installation, what happens if you need to make changes, and how to avoid delays or extra costs. My goal is to make your install as smooth and efficient as possible.
My scheduling policy is designed to keep your appointment stress-free. Once we agree on your quote, I schedule your job based on the specific Ring equipment you’ve shown me in advance. This Scheduling Policy outlines the expectations and steps to make sure your Ring Doorbell appointment stays on time and on budget.
I request photos of your Ring products to confirm that you have the correct items for the quote I provided. Sometimes customers receive the wrong equipment or assume they’ve purchased something different. Verifying what you have before I schedule ensures everything is accurate.
This step helps prevent issues on the day of installation, keeps the job on track, and avoids unnecessary return visits or added charges.
No Last-Minute Changes
Some customers assume I can make changes or install extra devices on the spot when I arrive. Others surprise me with more Ring products than we originally discussed, expecting me to fit it all in during the same appointment.
While I’d love to accommodate everyone, I plan my schedule based on the original quote and job scope. Last-minute changes or surprise add-ons create serious problems: These last-minute changes often conflict with the Scheduling Policy I follow to ensure each appointment stays on track.
Why On-The-Job Changes Are a Problem
- I may not have the correct tools or materials for anything outside of what was originally quoted.
- I don’t carry extra parts for every situation and can’t make trips to stores during your appointment.
- Changes affect my schedule and delay other customers who are counting on me to be on time.
If changes are made, your job may need to be rescheduled and re-quoted.
I schedule just enough time to complete the specific work we agreed on. I will not install additional products that were not included in your quote. To avoid delays or disappointment, please let me know in advance if you’d like to add anything to your job.
What If You Change Your Mind?
I understand that plans can change. If you decide to switch models, add more Ring devices, or upgrade your setup before your appointment, that’s completely fine — as long as you let me know ahead of time.
When I have advance notice, I can make the necessary adjustments to your job to keep everything running on schedule.
How I Handle Pre-Installation Changes
- Re-quote the job if needed
- Adjust the tools or materials I bring
- Make sure I can still complete the job on the scheduled day
Avoid Extra Costs and Delays
To avoid unnecessary costs, it’s important that we both stick to the original quote and agreed-upon work. If I need to return for a second visit because your job couldn’t be completed during the scheduled appointment — due to missing equipment, unexpected changes, or added devices — I charge a trip fee to cover time, gas, and wear and tear on my vehicle.
When everything is ready on your end and matches what we discussed, I can complete the installation on time. But if there are surprises — like incorrect equipment or unexpected additions — it can delay your job and lead to extra charges.
Following the Scheduling Policy ensures your appointment stays on schedule, avoids added costs, and keeps things simple for both of us.
Need to Reschedule an Appointment?
Please text or call me at 949-257-2606 right away so I can update your job details and make sure we get everything done right the first time.
What to Do Next
(Scheduling Policy Reminder)
The only time I need photos of your Ring equipment is when scheduling your job.
Not sure what to buy or how to choose the right model? Check out my Before You Book guide to better understand the Ring Doorbell appointment policy and make the right choice.
I won’t schedule your appointment until you have the products in hand and send me clear photos. This helps confirm that you have the correct equipment that matches the quote.
Many times, customers receive the wrong model or assume they have something different than what they actually ordered. Verifying your equipment in advance helps ensure your installation goes as planned.
Sending photos guarantees your job is scheduled correctly, avoids unexpected delays, and prevents extra fees if I need to return for a second visit.
If you haven’t sent in your equipment photo yet, text it to 949-257-2606 so I can confirm what you’ve got and give you the most accurate quote.
Already scheduled? Great — review this policy and let me know if anything has changed before your appointment day.