After your Ring product is installed—whether it’s a doorbell, camera, or alarm—there are a few things to double-check to make sure everything is working as expected. These Ring after installation FAQs will guide you through setup and fine-tuning.
These FAQs will walk you through adjusting motion zones, checking Wi-Fi and power status, and confirming your alerts are set up right—all designed to get your Ring working its best.
If something doesn’t feel quite right after install, this guide can help fine-tune things before you book a service visit.
Quick After Installation Checklist
- Open the Ring app and confirm device is online
- Adjust motion zones and sensitivity
- Turn on push alerts and notifications
- Test your Wi-Fi signal strength in the app
- Add Shared Users if needed
This page is for Ring owners who’ve already had their system installed and need help using it properly. If you’re still setting things up, check the Installation Day FAQs.
Frequently Asked Questions
If your Ring isn’t responding, check your Wi-Fi signal, power supply, and app settings. Then call Ring Customer Support for free help.
Open your Ring app, tap your device, and use the Motion Zone editor. I also walk you through this during installation.
Tap your device in the Ring app and toggle Ring Alerts or Motion Alerts. You can adjust per device.
Make sure alerts are on in the Ring app and your phone’s settings. Restart the app if needed.
Yes. Use the Shared Users feature in the Ring app to invite household members.
Yes, but wiring or transformer setup may need adjusting. Text me if you need help relocating it.
Tap your device in the Ring app and scroll down to view signal strength (RSSI) and power status.
If your Ring device isn’t working the way it should, contact Ring Customer Support first. They can remotely access your device, review error data, and walk you through free troubleshooting. Call 1-800-656-1918.
Need Help with Ring After Installation?
If Ring Support can’t resolve the issue, I’m happy to step in for hardware-related problems, installation corrections, or physical adjustments. Text me a few photos and a short description so I can confirm what needs to be done and how I can help.