Why You Might Need to Reset or Factory Reset Ring Doorbell
If your Ring Doorbell is unresponsive, stuck on live view, or won’t connect to Wi-Fi, a quick reset can often solve the issue. The good news? A reset doesn’t erase your settings, videos, or account details—it simply reboots the device. In some cases, you may need to do a factory reset Ring Doorbell or a factory reset Ring Video Doorbell to fully restore it to default settings.
Quick Reset Instructions
If you haven’t removed your Ring Doorbell cover yet, you’ll need to do that before accessing the setup button. For step-by-step help, see my guide: How to Remove the Ring Doorbell Cover.
Step-by-Model Instructions
Ring Video Doorbell (1st & 2nd Gen)
1. Locate the orange button on the back of the unit.
2. Press and hold the button for 15 seconds.
3. Release the button. The front light will flash, confirming the reset.
If the issue continues, consider doing a factory reset Ring Doorbell for a full restore.
Ring Doorbell 3, 4, and Battery Models
1. Remove the faceplate using the Ring screwdriver.
2. Press and hold the setup button for 20 seconds.
3. Release the button. The LED ring will flash to confirm the reset.
Still not working? A factory reset Ring Video Doorbell may be necessary.
What Happens After You Reset Ring Doorbell?
After the reset, your Ring Doorbell reboots but keeps your Wi-Fi information, account settings, and video history. Think of it as a quick refresh—it doesn’t delete anything important. A factory reset Ring Video Doorbell, on the other hand, removes all data and restores it to default settings.
Troubleshooting If Reset Doesn’t Work
If your doorbell still doesn’t respond after you reset Ring Doorbell, check these areas:
Power: Make sure the transformer or battery is supplying power.
Wi-Fi: Verify your signal strength—use a mesh system or extender if needed.
App: Confirm the device shows online in the Ring app.
If problems continue, it may be time for a professional inspection or even a full Ring Doorbell factory reset.
Factory Reset Ring Doorbell (All Models)
If the quick reset and troubleshooting steps above didn’t solve the issue, performing a factory reset may be necessary. A factory reset Ring Doorbell clears all data, settings, and Wi-Fi information. Use this only as a last resort.
To factory reset your Ring Doorbell:
Open the Ring app.
Go to Device Settings for your Ring Doorbell.
Select Remove Device.
Confirm removal. The device will be unlinked from your account.
Reinstall it as a new device by following the setup process in the app.
In some models, you may also need to press and hold the setup button for about 30 seconds until the light flashes, but the main method is through the app removal and reinstall process.
After a factory reset, you will need to reconnect Wi-Fi and adjust your preferences again in the Ring app.
Frequently Asked Questions
A reset reboots your Ring Doorbell without deleting settings. A factory reset Ring Doorbell erases all settings and video history. If you have a Ring Video Doorbell, a factory reset Ring Video Doorbell will fully wipe the device.
No. A reset Ring Doorbell typically keeps your Wi-Fi login information intact. If you do a factory reset Ring Doorbell, you will need to set up Wi-Fi again.
A normal reset Ring Doorbell does not delete videos. A factory reset Ring Video Doorbell, however, will erase all stored settings and history.
To perform a Ring Doorbell factory reset, press and hold the setup button for 30 seconds until the light flashes. This process applies to most Ring Video Doorbell models and clears all data.
Need Professional Help?
A reset solves most minor issues, but if your Ring Doorbell still won’t cooperate, I can help. I specialize in troubleshooting, installing, and repairing Ring devices across Orange County. Whether you need to reset Ring Video Doorbell or perform a full factory reset Ring Doorbell, contact me today for fast, local support.
Call or text me or visit www.RingDoorbellInstallationGuy.com to get your Ring Doorbell back online.
Related Guides & Services
For more help and related topics, check out these pages:
Link to “Ring Doorbell Installation Services” page.
Link to “Ring Transformer Installation” troubleshooting guide.
Link to related “DIY Ring Doorbell Fixes” blog posts.
Visit the official Ring Support page on resets and troubleshooting: https://support.ring.com/ for the latest instructions.
Author Bio – Dave, Ring Expert
I’m Dave, an independent installer based in Orange County, California. As the owner of Ring Doorbell Installation Guy, I specialize in Ring devices including cameras, doorbells, alarm systems, and transformers. With over a decade of hands-on experience, I provide dependable solutions that keep homes and businesses protected.
