This page is for anyone searching for official Ring customer service or Ring doorbell customer service contact information, including the phone number, chat, email, and hours. It’s designed to help users worldwide connect with Ring’s official support channels.
I also provide professional installation and repair help for customers who may need additional assistance after contacting Ring support. Always reach Ring customer service first, then I can step in if needed.
You can contact Ring Customer Service or Ring Doorbell Customer Service by calling 1-800-656-1918 (24/7 in the U.S.), using live chat on Ring.com, sending an email through their contact form, or checking their online help center for support articles.
How to Contact Ring Customer Service
Ring offers several ways to connect, depending on your preference. Choose the method that works best for you:
- Ring Customer Service Phone Number: 1-800-656-1918 (24/7 in the U.S.)
- Ring Doorbell Customer Service for doorbell-specific help
- Customer Care Number for quick troubleshooting
- Customer Service Chat via Ring.com or Ring app
- Customer Service Email through the contact form on Ring.com
- Customer Service Hours: 24/7 phone and chat support
- Contact me only if you need installation, wiring, or transformer help after speaking with Ring
Frequently Asked Questions
You can also visit the official customer service center at Ring.com/support to browse help articles and get live support.
The official Ring customer service phone number is 1-800-656-1918, available 24/7 in the U.S.
Ring doorbell customer service uses the same official number: 1-800-656-1918, available 24/7.
No. You must contact Ring directly for customer service questions. I don’t work for Ring and can’t access your account.
After Ring customer service or Ring doorbell customer service tells you to replace the device, or if you need help with wiring, power issues, or installing a new product.
No. Ring customer service is free. Use their chat, phone, or email support 24/7.
Ring customer service hours are 24/7 for both phone and chat support. You can also use the Ring customer service chat option on their website or app for quick help.
If they approve a replacement, I can install the new device once you receive it.
Yes. I offer consultations to help you choose a model before you buy.
Need Help After Ring Customer Service?
Sometimes customer service will suggest reinstallation’s, wiring adjustments, or transformer upgrades. That’s where I come in.
Here’s how to decide your next step after speaking with Ring:
If Ring support confirms a defective device and sends a replacement, I can install and configure the new unit for you.
If Ring identifies low voltage / transformer issues, I handle transformer upgrades and safe hardwiring.
If Ring suspects wiring or chime problems, I provide electrical troubleshooting and reliable repairs.
If Ring points to WiFi or signal strength problems, I can optimize placement, recommend mesh/extender solutions, and reconnect everything in the Ring app.
Testimonials
Many customers have called me after their Ring support session when the issue turned out to be hardware or wiring related:
Related Ring Help Pages
Author & Disclaimer
Written by Dave, owner of Ring Doorbell Installation Guy. With over 10 years of experience installing, repairing and troubleshooting Ring products, I provide trusted help after official Ring support.
I created this page because I often receive dozens of calls each day from people who believe I am Ring’s customer support. While I’m not affiliated with Ring, I wanted to make sure visitors can quickly find the official Ring customer service phone number, chat, and email support options. My hope is that this page helps guide you directly to the right support channels—and if your issue requires professional installation, repair, or troubleshooting afterward, that’s where I can assist locally.